Far from a one-off undertaking, the digital transformation is a continuous effort to adapt the transport infrastructure to the evolving technological capabilities and requirements.
The 2019 IPC Cross-Border E-Commerce Shopper Survey is one of the most extensive research projects of its kind. Its objectives are to understand consumer preferences and experiences in relation to the delivery of cross-border e-commerce items. Also included within this year’s report are trends based on the results of the 25 countries which were included in the survey in 2016, 2017, 2018 and 2019.